AI & TRUST

> AI that gets work delivered sooner

AI in Softlutions products does two things: it takes repetitive work off your team, and it gives practical suggestions that move deliveries forward — with the reasons, so you can decide quickly. Your data is protected and never shared.

SUGGESTION · WORKFLOW MANAGEMENT
J-2421 · Guardrails
Order material now — this job can ship 4 days sooner.
Delivery today
Dec 02
With this change
Nov 28
Why we suggest it
· This client approved 9 of its last 10 similar jobs without changes.
· Steel lead time is 6 days this month — waiting for approval puts delivery at risk.
· The cutting team has room on Thursday and Friday.
Low risk · based on your own job history · you decide

Our promises to every client

PROMISE 01

Your data stays yours

It’s never sold, shared or used to train anyone else’s AI. What the AI learns from your business benefits only your business.

PROMISE 02

You stay in charge

AI suggests; your people decide. Anything that affects money, customers or schedules needs a person’s approval.

PROMISE 03

Reasons, not black boxes

Every suggestion says why, what it’s based on and what it will change — so decisions take seconds, not meetings.

PROMISE 04

Value you can measure

We agree the outcome up front — hours saved, faster delivery, quicker answers — and report on it every month.

PROMISE 05

Sensitive details protected

Personal and financial details are hidden from the AI unless it truly needs them, and people only see what their role allows.

PROMISE 06

Every change can be undone

A full record of what was suggested, who approved it and when — with one-click undo.

What AI does in each product

financial
management

No more typing receipts

Snap a receipt or forward an invoice — the amount, vendor and tax are filled in for you.

Saves hours of data entry every month.

Spending sorted automatically

Every transaction gets a category and learns from your corrections.

Unsure items wait for you — nothing is filed blindly.

Money leaks caught early

Double charges, duplicate receipts and unusual spending are flagged the day they happen.

You decide what to do — AI only flags.

Answers in plain language

Ask “what did we spend on fuel last quarter?” and get the answer with the receipts behind it.

Each person only sees what they’re allowed to.

service
autopilot

The right person, straight away

New requests are sorted by urgency and sent to whoever is best placed to solve them.

Your team can re-route with one click.

Replies drafted for you

A suggested answer is ready from your own past fixes and help articles.

A person always reviews and presses send.

Catch up in seconds

Long conversations are summarised so anyone can pick up where a colleague left off.

Summaries stay private to your company.

Promises kept

Warns your team before a customer’s response time is about to be missed.

Gives time to act, not an apology to write.

workflow
management

Early warning on delays

Learns how long each step really takes and tells you when a job is slipping — while there is still time to fix it.

Based only on your own job history.

What to do next

Suggests moves that pull a delivery forward — order material early, rebalance a team, start a step in parallel.

Shows the time saved and the risk. You approve.

New jobs set up in minutes

Purchase orders and drawings are read to create the job and its steps automatically.

Review and adjust before anything goes live.

A morning briefing

Each person gets a short summary: what moved, what’s stuck and what needs them today.

Covers only the jobs they work on.

Works with the systems you already run

No rip-and-replace. We connect to the software your business already depends on, so AI can learn from your real data and put its suggestions where your team already works.

01 · YOUR TOOLS

What you already use

  • Email & calendars
  • Accounting software
  • Customer lists & CRM
  • Bank accounts
  • Spreadsheets & shared files
02 · WE CONNECT

Securely, in days

  • No change to how your team works
  • Access only to what’s needed
  • Switch off any time
03 · AI LEARNS

From your real work

  • How long things really take
  • What usually goes wrong
  • What your best people do
04 · YOU GAIN

Time and foresight

  • Less manual entry
  • Earlier warnings
  • Clear next steps
  • Faster delivery

How we bring AI into your business

  1. 01

    Find the win

    We sit with your team to find where time is lost and agree what success looks like.

  2. 02

    Connect

    We link the tools you already use. Nothing changes for your team yet.

  3. 03

    Prove it

    AI runs quietly in the background for a few weeks so we can show its suggestions are right.

  4. 04

    Switch on

    Suggestions appear in your team’s day, with approval on every important change.

  5. 05

    Grow

    Once trusted, routine tasks are automated and we report the time and money saved.

Trust & security, in plain terms

PRIVACY

Private by default

Your information is kept separate from every other client.

ACCESS

The right people only

Single sign-on, two-step login and roles for every team member.

PROTECTION

Locked down

Data is encrypted when stored and when it moves.

LOCATION

Your region

Choose the country or region where your data is kept.

RECORD

Full history

Every action by a person or the AI is recorded.

RECOVERY

Always backed up

Regular backups and a tested plan to recover quickly.

COMPLIANCE

Built for the rules

Designed to support privacy laws such as GDPR and PIPEDA.

STANDARDS

Recognised practices

Our controls follow SOC 2 and ISO 27001 frameworks.